EVE Offline - Banned
Thursday, September 03 2009 @ 07:01 PM CDT Views: 270
Well I got banned from EVE on the 31st, 4 days ago. I have not heard any reason yet but suspect it maybe because of my IP addressing changing from moving back home. I opened a petition but no response, I can't even log into my account on the web to check it. I sent an email to support today. I'm not pleased, I spent good money (if not a lot of money) and as a paying customer I deserve some response.
UPDATE: I've been unbanned and give 15 days credit. They said my account had been logged into by a hacker possibly due to a keylogger, but I have my doubts as I take pretty good care of the old computer's security. I have taken to copy and pasting my password (the long randomly generated one they give you) instead of typing it so that shouldn't happen again. Fortunately I didn't lose anything in my account.
UPDATE: I've been unbanned and give 15 days credit. They said my account had been logged into by a hacker possibly due to a keylogger, but I have my doubts as I take pretty good care of the old computer's security. I have taken to copy and pasting my password (the long randomly generated one they give you) instead of typing it so that shouldn't happen again. Fortunately I didn't lose anything in my account.
